Privacy Policy

Introduction

Texta is committed to protecting your privacy and providing a secure online experience. This policy explains how we collect, use, store, and disclose information from users of the Texta website and services.

Information we collect

We may collect personal information when you create an account, request a demo, start a trial, subscribe to updates, contact support, or use product features. This may include your name, email address, company details, role, billing details, and messages you send to us.

We may also collect technical information such as browser type, device type, operating system, referral source, IP address, pages viewed, product usage events, and connection data.

Payment information

When you purchase paid services, payment details may be collected and processed by trusted payment providers. Texta does not store full payment card details on its own systems.

How we use information

• Provide, maintain, and improve the Texta platform.
• Create and manage user accounts, trials, subscriptions, and billing.
• Respond to support requests and product questions.
• Send onboarding, product, security, billing, and service-related messages.
• Analyze usage patterns so we can improve performance, reliability, and user experience.
• Protect the service from abuse, fraud, unauthorized access, and security threats.

Cookies and analytics

Texta may use cookies and similar technologies to remember preferences, understand traffic, analyze product usage, and improve the service. You can adjust browser settings to refuse cookies, but some features may not work properly.

Sharing information

We do not sell or rent personal information. We may share information with trusted service providers and partners only when needed to operate, secure, support, or improve the services described in this policy.

Data security and retention

We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

We retain information for as long as needed to provide services, meet legal or accounting requirements, resolve disputes, enforce agreements, and maintain security records.

Your choices

You may request access, correction, export, or deletion of personal information by contacting us. We may need to verify your identity before completing certain requests.

Changes to this policy

Texta may update this policy from time to time. When changes are made, the updated version will be published on this page. Continued use of the service after updates means you accept the revised policy.

Contact

For privacy questions, contact us at hello@texta.ai.